FAQs
1. What is CNC plasma cutting?
CNC plasma cutting is a process that uses a high-velocity jet of ionized gas (plasma) controlled by computer software to cut through metal with precision.
2. What is your maximum cutting thickness?
We can cut up to 3/4” (0.75”) depending on the material type.
3. Do you offer custom design services?
Yes, we offer full CAD and CAM design services. You can bring your own files or we can help design from scratch.
4. What file types do you accept?
We accept DXF, SVG, and PDF files. If you’re unsure, we can help convert or redraw your design.
5. Can you cut one-off or small batch jobs?
Absolutely. We handle everything from single prototypes to short production runs.
6. Do you offer finishing services like welding or powder coating?
Yes, we offer welding, grinding, assembly, and coordinate with trusted partners for powder coating and painting.
7. What is your turnaround time?
Turnaround depends on job complexity and volume. Standard jobs typically take 3–7 business days. Rush orders may be available.
8. How do I request a quote?
You can request a quote by contacting us via email, website form, or phone. To streamline the process, feel free to include your design file, material type, thickness, and quantity.
9. Is there a minimum order size?
No minimum order is required. We welcome both individual and industrial customers.
10. Where are you located, and do you ship?
We’re located in central Indiana and facilitate sales in Warren, Montpelier, and Hartford City. Local pickup is available, and we ship across the lower 48.
11. Can you replicate parts from a physical sample?
Yes. We can reverse-engineer parts from physical samples or sketches.